Under the direction of department leadership, the Organ Donation Specialist is responsible for the screening, evaluation, and clinical management of the potential organ donor. The Organ Donation Specialists demonstrates sensitivity and empathy when offering donation to a potential donor family, providing support and compassion during and after the donation process. Fosters a collaborative/team working spirit and actively helps and supports others to achieve team goals.
Coordinates the organ donation process including screening for medical suitability, clinical assessment, and medical management of donor candidate, including histocompatibility and serologic testing of the donor. Collects and documents medical data and donor medical and social history as related to the procurement process and communicates accurate and pertinent information about the donor to the transplant and/or procurement surgeons. Is responsible for organ allocation in accordance with prevailing organ distribution policies through OPTN and works with surgical recovery teams, operating room staff and family to determine a time for recovery. Meets with the potential donor family to offer donation providing emotional support during and after the donation process. Accurately obtains and completes written consent from the legal next of kin for the purposes of organ donation. Performs clinical skills as appropriate (bronchoscopies, arterial lines, etc.). Assists Hospital Relations Liaisons with educating health care professionals and the public regarding organ donation; may develop, conduct, and participate in education programs for health care professionals and the public. Supports and demonstrates a customer service commitment to internal and external customers through adherence to Versiti customer service standards and processes. Maintains competence through attendance job-related continuing education. Actively participates and contributes in Lean and continuous improvement, contributes to quality assurance activities, proactively seeks continued professional development. Understands and performs to all applicable regulatory and compliance requirements set forth by AOPO (Association of Organ Procurement Organizations), OPTN, HRSA, and CMS. Demonstrates schedule flexibility as determined by business need, required evening, weekend and holiday work hours. Work/job related travel and reliable transportation is required. Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
Education: Graduate of one of the following programs: RN, NP, PA, Critical Care Paramedic, Human Donation Science required
Experience: 1-3 years critical care experience required
Knowledge, Skills and Abilities: Strong organizational skills with the ability to prioritize and handle multiple tasks required. Flexibility to work independently and with a team. Strong attention to detail. Strong communication skills, including the ability to provide feedback to peers. Strong conflict resolution skills, able to communicate and collaborate with others during challenging and stressful situations required. Effective problem solving and decision making skills in high stress environment required. Ability to listen actively and respond with empathy and sensitivity required
Licenses and Certifications: One of the following required: RN - Registered Nurse - State Licensure and/or Compact State Licensure required, NP - Nurse Practitioner Licensed required, PA - Physician Assistant required, CCP-C - Critical Care Paramedic - Certified required, Valid Wisconsin Driver's License and access to a vehicle required
Tools and Technology: Microsoft Suite (Word, Excel, PowerPoint, Outlook). General office equipment (computer, printer, fax, copy machine, scanner) required. Familiarity with ICU equipment (IV pumps, Ventilator, GE monitor) required
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