Job Description

Job Description

Job Description

Job Title: Receptionist

Job Description

This onsite Receptionist role in Santa Clara provides a professional and welcoming first point of contact for everyone entering the building. You will manage front desk operations, support visitors and employees, and coordinate key office services to ensure a smooth and efficient workplace experience. This is a 3‑month assignment with standard weekday hours and the possibility of extension.

Responsibilities

• Serve as the first point of contact for all individuals entering the building and represent the organization with a professional, friendly, and welcoming demeanor.
• Maintain a clean, organized, and professional reception area that reflects the company’s standards.
• Answer, screen, and route incoming calls promptly and accurately to the appropriate contacts or departments.
• Greet and assist guests, clients, and visitors upon arrival, ensuring they feel supported and informed.
• Provide clear directions or personally escort visitors to their meeting locations as needed.
• Ensure all visitors are properly signed in, accounted for, and comply with established check-in procedures.
• Respond to in-person and phone inquiries with a helpful, courteous, and solution-oriented attitude.
• Maintain a high level of customer service to uphold and reflect the company’s service standards.
• Assist visitors and temporary staff with badge creation and access setup in accordance with established processes.
• Follow and enforce security protocols during visitor check-in and check-out to help maintain a safe environment.
• Manage bookings for conference and meeting rooms, including scheduling and updating reservations.
• Ensure meeting rooms are prepared, presentable, and equipped with necessary resources before scheduled meetings.
• Use Microsoft 365, Outlook, and Microsoft Teams to manage calendars, communications, and basic administrative tasks.
• Perform general administrative and office support duties as needed to assist the broader team.
• Collaborate effectively with team members and other departments to support daily operations and a positive workplace experience.
• Arrive on time and reliably cover the reception desk during scheduled hours from 8:00 am to 5:00 pm, Monday through Friday.

Essential Skills

• 1–2 years of experience in a receptionist, customer service, administrative support, or related role.
• Strong customer service skills with the ability to interact professionally with guests, clients, and employees.
• Excellent verbal and written communication skills.
• Demonstrated punctuality and reliability in previous roles.
• Ability to work effectively as a team player and collaborate with colleagues.
• Professional demeanor and ability to maintain a polished and appropriate appearance at the front desk.
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, and related applications.
• Experience using Outlook for email management and calendar scheduling.
• Familiarity with Microsoft Teams for chat, meetings, and collaboration.
• Ability to perform basic computer functions such as file management, printing, and internet browsing.
• At least a high school diploma or GED.

Additional Skills & Qualifications

• Experience in office and soft services environments is beneficial.
• in receptionist customer service or administrative support is a plus.
• Comfort working in a fast-paced environment with frequent interactions and changing priorities.
• Strong organizational skills and attention to detail when managing visitors and meeting room schedules.
• Ability to handle confidential or sensitive information with discretion.
• Comfort participating in a phone or virtual interview as part of the selection process.

Work Environment

This is an onsite role based in Santa Clara, with standard hours of 8:00 am to 5:00 pm, Monday through Friday. You will work at the front desk within an office and soft services environment, collaborating closely with a supportive team. The position is initially a 3‑month assignment with the possibility of extension, providing consistent daytime hours in a professional corporate setting. Daily work involves using Microsoft 365, Outlook, Microsoft Teams, and standard office equipment such as computers, phones, and printers. The reception area is a high-visibility space where maintaining a professional presence and attire is important, as you will regularly interact with visitors, clients, and internal staff.

This is a Contract position based out of Santa Clara, CA.

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Santa Clara,CA.

This position is anticipated to close on Jul 11, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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