Primary Job Role Conducts all assigned work safely, adhering to safety policies, environmental and contamination control policies, and wearing proper personal protective equipment. Uses Dealer Business System Software to manage all field operations and work orders. Receives calls, logs information, coordinates and schedules all service requests, following company guidelines to ensure prompt and accurate customer communication and dispatch of technicians. Ensures the appearance, maintenance, and condition of equipment, tooling, trucks, etc. is kept at the highest level per company guidelines. Handles service calls from customers with professionalism and sense of urgency. Assures daily/weekly/monthly vehicle and tooling condition reports are completed accurately and maintains records of truck, tool, and safety item inventories. Ensures all employees know their job assignments at the start of shift, stays up-to-date on work status, and makes necessary adjustments to achieve best possible customer service efficiently. Develops and maintains a cohesive team effort between departments to achieve objectives of profitable growth, customer satisfaction, and continuous improvement of service operations; interviews, hires, and coaches technicians. Performs other duties as assigned. Essential Job Competencies Safety – fully supports, encourages and follows safe work behavior, considering safety paramount. Job Specific Skills – demonstrates mastery of knowledge and skills required for the job, applying them to resolve job‑related challenges. Fostering Teamwork – listens and responds constructively, supports others’ ideas, and seeks collaborative solutions. Communication – uses active listening, conveys information clearly, provides consistent updates, and avoids surprises. Negotiating – seeks to understand others’ interests, balances assertiveness and gentleness, proposes mutually beneficial solutions. Customer‑Oriented – demonstrates concern for satisfying customers, responds quickly and effectively, maintains a positive demeanor. Resource Management – manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Confidence and Drive – confident in ideas and ability to succeed, takes independent positions when necessary, maintains focus on achievement. Self‑Aware – conscious of personal feelings and behavior impact, understands strengths, weaknesses, and personal values. Stress Management – remains calm under pressure, handles multiple tasks, controls response to criticism. Education And Experience High School diploma or GED. 7 or more years of relevant experience. Required Credentials Ability to comprehend written material and communicate orally and in writing with employees and customers. Proficiency with computer, Microsoft Office and relevant Dealer software programs. Not Required but Highly Desired Criteria Prior experience in service management. Successfully completed relevant leadership courses. Updating of Knowledge Job requirements change, requiring re‑training to stay current every 1–2 years. Responsibility for Change, Innovation, and Overall Improvement Problem Solving – complex problem solving with minimal guidance, independent research, and analysis. Creativity – generates solutions or improves effectiveness within well‑established boundaries. Autonomy – not normally monitored, uses discretion in how work is done, sets priorities, and makes decisions. Working Environment Stress Load – constant exposure. Workload Fluctuation – frequent changes in priorities, complexity, or quantity of work. Work Schedule – regular business hours with frequent nights, holidays, and weekends. Supervisory Responsibility Job involves leadership within a department or area, supervising one or more subordinate supervisors or managers. Organizational Impact A person's performance has significant immediate impact on expenses, efficiencies, or achievement of overall department and company objectives. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr Ring Power Cat
...build longterm income as you gain consistency.No prior experience or degree is required. The role is structured, supported, and designed to help motivated individuals learn the business from the ground up.The Dorne Region is expanding quickly, with office locations...
...income, equipment, and future can step confidently into our Lease Purchase program. This is more than a lease; it is a partnership... ...stability. With industry-strong revenue percentages, no money down, no credit check, and access to modern, APU-equipped trucks, you are...
...available \n ~ Dedicated panel RN for telephone encounters, triage, and in basket support \n ~ Exceptional work/life balance with administration dedicated to removing barriers \n ~100% Outpatient Practice \n ~ No evenings, holidays, or weekends \n ~ Limited call...
...Job Description Job Description Description: Organization Development Specialist Location: Abbeville, LA Employment Type: Full-time Job Summary The Organization Development Specialist position serves as the dedicated organizational development...
...Job Description & Requirements Obstetrics Hospitalist Physician StartDate: ASAP Pay Rate: $169.75 - $183.75 This facility is seeking an Obstetrics Hospitalist Physician for locum tenens support as they look to fill a current need. Details and requirements...